Ben & Jerry’s Ice Cream Factory Tour Review (Waterbury, VT)

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Arriving at Ben and Jerry's Factory

We love Ben and Jerry’s Ice Cream and we love going on factory tours in general, so we decided that a stop to Ben & Jerry’s Ice Cream Factory was in order during our road trip to Vermont.

Ben & Jerry's Factory

This “factory tour” is definitely more tourist-geared and “pretty” with a big ‘ol gift shop selling merch and only a tiny look at a production floor, but we thought it was really neat nonetheless. The location is significant because the building is the original location of B&J’s offices and factory.

Ben and Jerry's Ice Cream Factory

Tours occur at different times depending on day of the week and time of year, so make sure you consult their calendar on the website before you arrive. We got there on a Friday morning in January and made it on the 2nd tour of the day. Our tour only had about 15 people on it total. The tour costs $4 per adult and is free for kids.

Ben and Jerrys Factory Tour Ticket

After your tour guide introduces himself/herself, you are led upstairs and watch a short movie that gives you background on how the company got its start. From the you are ushered into a hallway with glass walls that overlooks the production floor. Note: this is the only part of the tour where cameras and picture-taking are prohibited.

Next it’s down to the tasting floor where everyone gets a sample cup of whatever flavor ice cream they are serving up that day. On our tour we got to try a seasonal flavor – Belgium Salted Caramel Brown-ie Ale (INCREDIBLE!).

Ben and Jerrys FlavoRoom

Ben and Jerrys Factory Taste Test

Salted Caramel Brown-ie Ale Ice Cream Ben & Jerry's

Landon at Ben and Jerrys Factory

Lily at Ben and Jerrys Factory

So while this tour is entirely tourist trapp-y, it’s in a good way. It’s cute, entertaining and interesting. A great stop to make if you enjoy Ben and Jerry’s Ice Cream.

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Ben and Jerry's Ice Cream Factory Tour Review

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